Privacy Policy

Effective Date: 29th August 2025

Imagine Living Solutions (“ILS,” “we,” “our,” or “us”) values the privacy of our website visitors, donors, and program participants. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a free consultation, or make a donation.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Such as your name, email address, phone number, and any details you provide when booking a free consultation or contacting us.
  • Donation Information: If you make a donation, we may collect your billing details and payment information through our secure third-party payment processor.
  • Usage Information: Non-identifiable data such as IP address, browser type, and pages visited, used for improving our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide and schedule free consultation sessions.
  • Share updates about our programs and services.
  • Process donations securely and provide receipts.
  • Improve our website and user experience.
  • Respond to inquiries and provide support.

We will never sell or rent your personal information to third parties.

3. Donation Security

All donations are processed through a trusted third-party provider. ILS does not store your credit card or banking information on our servers.

4. Sharing of Information

We only share your information:

  • With service providers who help us operate our website and process donations (bound by confidentiality agreements).
  • When required by law, regulation, or legal process.

5. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve functionality. You can adjust your browser settings to block or delete cookies at any time.

6. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

7. Your Choices

You may choose to:

  • Opt out of receiving program updates or emails by following the unsubscribe link in our communications.
  • Request that we update or delete your personal information by contacting us at the email below.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. While no method of transmission over the internet is 100% secure, we strive to safeguard all data responsibly.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Imagine Living Solutions
New York, NY
Email:

Visit our Terms and Conditions page

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